
Sam parked the Mercedes by Spagnola's office in the back of the Cliffs' clubhouse, which, with its terra-cotta courtyards, stucco arches, and wrought-iron gates, looked more like the casa grande of a Spanish hacienda than a meeting place for condo dwellers. The door to the office was open and Sam walked in to find Spagnola shouting into the phone. Sam had never heard the wiry security chief shout. This was a bad sign.
"No, I can't just shoot the damn dog! The owner is on the way, but I'm not going into his townhouse and shooting his dog, rules or no rules."
Sam noticed that even in anger Spagnola remembered to use the word townhouse to refer to the apartment. No one wanted to pay a half-million dollars for an apartment; a townhouse was another thing. People were touchy about how one referred to their homes. When Sam was selling to people who lived in trailers he always referred to them as mobile estates. The term added a certain structural integrity; you never heard on the news of a tornado touching down and ripping the shit out of a park full of mobile estates.
"I am listening, Dr. Epstein," Spagnola continued. "But you don't seem to understand my position on you missing your nap. I don't give a desiccated damn. I don't give a reconstituted damn. I don't give a creamed damn on toast. I don't give a damn. I'm not entering Mr. Hunter's home until he arrives."
