Everyone always wants the press to get excited about their case. Inmates never think they got a fair shake. They think that maybe if they make enough of a stink, they'll get a new trial. Happens. That's why prison people like me always hate to see reporters. Hate to see those little pads of paper, those camera crews and lights. Just gets everyone riled up, excited about nothing much. People think it's the loss of freedoms that makes for trouble in prisons. They're wrong. Worse thing by far is expectations getting raised and then smashed. It's just another story for you guys. But for the guys inside, it's their lives you're talking about. They think one story, the right story, and they'll just walk on out of here. You and I know that ain't necessarily true. Disappointment. Big, angry, frustrating disappointment. Causes more trouble than you'd like to know. What we like is routine. No wild hopes, no dreams. Just one day exactly like the last. Don't sound exciting, but of course, you don't want to be around a prison when things get exciting.'

'Well, I'm sorry. But I'm just here checking a few facts.'

'In my experience, Mr. Cowart, there ain't no such thing as a fact, except two maybe, one being born and one being dying. But, no problem. I ain't as hard-core as some around here. I kinda like a little change of pace, as long as it's within reason. Just don't hand him nothing. It'll only make it worse for him. 'Worse than Death Row?'

'You got to understand, even on the Row there's lots of ways of doing your time. We can make it real hard, or not so tough. Right now, Robert Earl, he's got it pretty good. Oh, he still gets his cell tossed every day, and he still gets a strip search after a little meeting like this one here today, but he's got yard privileges now and books and such. You wouldn't think it, but even in prison there's all sorts of little things we can take away that will make his life a lot worse.'