For the life of me, I couldn't think of a polite response. The family fortunes must have dwindled as the years went by because it looked like less and less money had been spent with each successive death until the last one, John Lee, had been left in the box provided by the crematorium. The mantel was getting crowded. Whoever "went" next would have to be transported in a shoe box and dumped out the car window on the way home from the mortuary.

He waved the subject aside. "Anyway, forget that. I know you didn't stop by to make small talk. I got the paperwork right here." He moved over to the bookshelf and began to sort through the magazines, which were apparently interspersed with unpaid bills and other critical documents. "All we're talking is a three-hundred-dollar claim for Pappy's burial," he remarked. "Babe and me paid to have him cremated and we'd like to get reimbursed. I guess the government pays another hundred and fifty for interment. It doesn't sound like much, but we don't have a lot to spare. I don't know what Henry told you, but we can't afford to pay for your services."

"I gathered as much. I don't think there's much I can do anyway. At this point, you probably know more about VA claims than I do."

He pulled out a sheaf of papers and glanced through them briefly before he passed them over to me. I removed the paper clip and scrutinized the copy of John Lee's death certificate, the mortuary release, his birth certificate. Social Security card, and copies of the two Veterans Administration forms. The first form was the application for burial benefits, the second a request for military records. On the latter, the branch of service had been filled in, but the service number, grade, rank, and the dates the old man had served were all missing. No wonder the VA was having trouble verifying the claim. "Looks like you're missing a lot of information. I take it you don't know his serial number or the unit he served in?"