
Just as behavioral strategies may be transferred from one person to another, the same person may apply a successful strategy from one aspect of his or her experience (skill at bridge playing, for example) to another aspect (difficulty in decision–making, for example). Typically, each person has a rich endowment of experiential assets to draw from and may choose to adapt strategies from strong areas of experience to weak or impoverished areas by using methods we will describe in forthcoming chapters.
Neurolinguistic programming is a model designed to increase the possible outcomes of behavior — that is, a model for transforming more environmental variables to the class of decision variables.
The process of modifying behavior, whether applied to an individual, group or organization in order to achieve new outcomes can be described in its most general form as a three–point process:
1. Representation of the present state
2. Representation of the outcome or target state
3. Representation of resources
Resources are accessed and applied to the problematic or present state of affairs to help the individual, group or organization move to the outcome or desired state:

The remainder of this book will essentially deal with the nature of each of these three steps. It will involve, more specifically, such issues as:
