Mr J.L.B. Matekoni cleared his throat, to reveal their presence, and the maid turned round slowly.

"I am busy..." she started to say, but stopped, seeing Mma Ramotswe. 

Mr J.L.B. Matekoni greeted her politely, in the traditional way. Then he introduced his guest. "This is Mma Ramotswe," he said.

The maid looked at Mma Ramotswe and nodded curtly.

"I am glad that I have had the chance to meet you, Mma," said Mma Ramotswe. "I have heard about you from Mr J.L.B. Matekoni."

The maid glanced at her employer. "Oh, you have heard of me," she said. "I am glad that he speaks of me. I would not like to think that nobody speaks of me."

"No," said Mma Ramotswe. "It is better to be spoken of than not to be spoken of. Except sometimes, that is."

The maid frowned. The kettle was now full and she took it from under the tap.

"I am very busy," she said dismissively. "There is much to do in this house."

"Yes," said Mma Ramotswe. "There is certainly a great deal to do. A dirty house like this needs a lot of work doing in it."

The large maid stiffened. "Why do you say this house is dirty?" she said. "Who are you to say that this house is dirty?"

"She..." began Mr J.L.B. Matekoni, but he was silenced by a glare from the maid and he stopped.

"I say that because I have seen it," said Mma Ramotswe. "I have seen all the dust in the dining room and all the rubbish in the garden. Mr J.L.B. Matekoni here is only a man. He cannot be expected to keep his own house clean."

The maid's eyes had opened wide and were staring at Mma Ramotswe with ill-disguised venom. Her nostrils were flared with anger, and her lips were pushed out in what seemed to be an aggressive pout.