The pager vibrates again. SITREP. I pull my mobile out of my breast pocket and dial a three-digit number, then put it back again. Just letting them know I've arrived and everything's running smoothly. Typical Laundry-they'll actually include the phone bill in the event log to prove I called in on schedule before they file it somewhere secret. Gone are the days of the impromptu black-bag job…

The offices of Memetix (UK) Ltd. are a typical cubicle hell: anonymous beige fabric partitions dividing up little slices of corporate life. The photocopier hulks like an altar beneath a wall covered with devotional scriptures-the company's code of conduct, lists of compulsory employee self-actualization training courses, that sort of thing. I glance around, hunting cubicle D14. There's a mass of Dilbert cartoons pinned to the side of his partition, spoor of a mildly rebellious mind-set; doubtless middle managers prowl round the warren before any visit from the upper echelons, tearing down such images that signal dissent. I feel a minor shiver of sympathy coming on: Poor bastard, what must it be like to be stuck here in the warren of cells at the heart of the new industrial revolution, never knowing where the lightning's going to strike next?

There's a desk with three monitors on it: two large but otherwise ordinary ones, and a weird-ass piece of machinery that looks at least a decade old, dredged out of the depths of the computer revolution. It's probably an old Symbolics Lisp machine or something. It tweaks my antique gland, but I don't have time to rubberneck; the security guard's due to make another round in just sixteen minutes. There are books leaning in crazy piles and drifts on either side: Knuth, Dijkstra, Al-Hazred, other less familiar names. I pull his chair back and sit down, wrinkling my nose. In one of the desk drawers something's died and gone to meet its maker.