That figures. Dixie Mae turned back to her keyboard. "Okay, Victor. Meantime, how about letting me do the job I’m being paid for?"

Silence. Angry, insulted silence? No, this was more a leering, undressing-you-with-my-eyes silence. But Dixie Mae did not look up. She could tolerate such silence as long as the leerer was out of arm’s reach.

After a moment, there was the sound of Victor dropping back into his chair in the next cubicle.

Ol’ Victor had been a pain in the neck from the get-go. He was slick with words; if he wanted to, he could explain things as good as anybody Dixie Mae had ever met. At the same time, he kept rubbing it in how educated he was and what a dead-end this customer support gig was. Mr.

Johnson–the guy running the familiarization course–was a great teacher, but smart-ass Victor had tested the man’s patience all week long. Yeah, Victor really didn’t belong here, but not for the reasons he bragged about.

It took Dixie Mae almost an hour to finish off seven more queries. One took some research, being a really bizarre question about Voxalot for Norwegian. Okay, this job would get old after a few days, but there was a virtuous feeling in helping people. And from Mr. Johnson’s lectures, she knew that as long as she got the reply turned in by closing time this evening, she could spend the whole afternoon researching just how to make LotsaTech’s vox program recognize Norwegian vowels.

Dixie Mae had never done customer support before this; till she took Prof. Reich’s tests last week, her highest-paying job really had been flipping burgers. But like the world and your Aunt Sally, she had often been the victim of customer support. Dixie Mae would buy a new book or a cute dress, and it would break or wouldn’t fit–and then when she wrote customer support, they wouldn’t reply, or had useless canned answers, or just tried to sell her something more–all the time talking about how their greatest goal was serving the customer.