‘Em!’ Her receptionist was banging on Em’s door before he hit the carpet, and Em was by his side almost as fast.

The old man was deathly white, cold and clammy. Em did a fast check of his airway and found no obstruction.

And she found no pulse.

‘Get the crash cart,’ she snapped at Amy. She gave Charlie four deep breaths and ripped his shirt wide to bare his chest. There was no time for niceties here. and there was no time to move him. This looked like total cardiac arrest.

And Amy wasn’t her usual receptionist. Lou was off sick. Amy was standing in and, at eighteen, she had no medical training at all.

Em was on her own.

She could only try, and she must try now. To attempt resuscitation with all these people watching was dreadful, but there was no time for anything else.

‘Could you clear the room?’ she demanded between breaths, not looking up from what she was doing, and not even hopeful that anybody would listen. She couldn’t care. She was breathing for her old friend, pumping down on his chest in an attempt at cardiopulmonary resuscitation as she waited for the crash cart.

And then, from above…

‘Could you all move outside? Now!’ It was a male voice, backing up her order with harsh authority.

Em blinked, wondering who the voice belonged to. It was rich and deep and seemed accustomed to command, but she was kneeling on the floor beside the old man and her attention was totally with him.

Breathe… Please, Charlie, breathe…

‘As you see, this is an emergency and we need room to work,’ the voice continued. ‘If your need’s not urgent, can you make an appointment later. Otherwise wait outside. Now!’

And then suddenly, magically, Red-Hair was kneeling on the other side of Charlie. The crash cart was beside them and she had someone placing jelly on the paddles as if he’d done it countless times before. As she rolled Charlie onto his back, he helped adjust him-just as if he knew what he was doing.