machines for counting and sorting and tabulating the information; I’ve been down there too, into that factory-like clatter where the operatives seem frayed and overworked and have ink on their fingers. Our department is the link between the two: we are supposed to take care of the human element, the interviewers themselves. As market research is a sort of cottage industry, like a hand-knit sock company, these are all housewives working in their spare time and paid by the piece. They don’t make much, but they like to get out of the house. Those who answer the questions don’t get paid at all; I often wonder why they do it. Perhaps it’s the come-on blurb in which they’re told they can help to improve the products they use right in their own homes, something like a scientist. Or maybe they like to have someone to talk to. But I suppose most people are flattered by having their opinions asked.

Because our department deals primarily with housewives, everyone in it, except the unfortunate office-boy, is female. We are spread out in a large institutional-green room with an opaque glassed cubicle at one end for Mrs. Bogue, the head of the department, and a number of wooden tables at the other end for the motherly-looking women who sit deciphering the interviewers’ handwriting and making crosses and checkmarks on the completed questionnaires with coloured crayons, looking with their scissors and glue and stacks of paper like a superannuated kindergarten class. The rest of us in the department sit at miscellaneous desks in the space between. We have a comfortable chintz-curtained lunchroom for those who bring paper bags, and a tea and coffee machine, though some of the ladies have their own teapots; we also have a pink washroom with a sign over the mirrors asking us not to leave our hairs or tea leaves in the sink.

What, then, could I expect to turn into at Seymour Surveys? I couldn’t become one of the men upstairs; I couldn’t become a machine person or one of the questionnaire-marking ladies, as that would be a step down. I might conceivably turn into Mrs. Bogue or her assistant, but as far as I could see that would take a long time, and I wasn’t sure I would like it anyway.