"Referral."

"This is a very dumpy office," Betty whispered. They had walked down the narrow stairs of a decrepit brownstone to what was the basement level. "This was called the English basement when they first started doing them in New York. Nineteenth century. Very Upstairs, Downstairs, don't you think? Do you remember when Annie hired a carpenter she found in the Village Voice classifieds? Did you find this woman in the Village Voice classifieds, honey? Those bookcases tilted terribly."

A small dumpy woman appeared at the door to an inner dumpy office. She had full, poorly cut salt-and-pepper hair. She was, Betty noticed, wearing space shoes.

"Are those back?" she asked the woman. "They were very popular in the fifties. Our dentist wore them."

The mediator did not smile. But she did hold out her hand and introduce herself. Her name was Nina Britsky. A matzoh-punim, Betty thought, feeling sad for her.

The office was small and crowded with piles of bulging folders. It resembled a closet, really — the bulging file closet. The mediator sat on a complicated ergonomic chair and placed her feet on a small stool that was on rockers. So much specialized equipment, Betty thought, just to listen to Joseph and me disagree.

Nina Britsky opened her laptop and began to type and speak.

Betty did not hear much of what she said. The initial barrage of New Age pop-psychological platitudes delivered in a hoarse Bronx accent immediately told Betty that daydreaming would be the most polite response. And Nina Britsky looked so much like a chimpanzee curled on her ergonomic chair: her coarse cap of hair; her lips pursed in contemplation, then opening wide to reveal large teeth. Betty imagined herself in a dark chimpanzee cave, though she did not believe, now that she thought of it, that chimpanzees slept in caves. Surely they slept in trees. But the room was almost as dark as a cave. Perhaps there was a divorce mediation lighting theory: if the two people could no longer see each other, they would leave each other more easily. The woman was probably just trying to keep her electricity bills down, and who could blame her? Betty had just begun changing over to the new energy-saving bulbs herself. They were so pretty, twisting and turning, like old-fashioned filaments...