
“Are the switchboards installed in one of the rooms of the apartment?”
“Yes, sir.”
“Tell the jury what one of them is like and how it works.”
Bagby darted another nervous glance at the jury box and went back to the prosecutor. “It’s a good deal like any board in a big office, with rows of holes for the plugs. Of course it’s installed by the telephone company, with the special wiring for connections with my clients’ phones. Each board has room for sixty clients. For each client there’s a little light and a hole and a card strip with the client’s name. When someone dials a client’s number his light goes on and a buzz synchronizes with the ringing of the client’s phone. How many buzzes the girl counts before she plugs in depends on what client it is. Some of them want her to plug in after three buzzes, some want her to wait longer. I’ve got one client that has her count fifteen buzzes. That’s the kind of specialized individualized service I give my clients. The big outfits, the ones with tens of thousands of clients, they won’t do that. They’ve commercialized it. With me every client is a special case and a sacred trust.”
“Thank you, Mr. Bagby.” Mandelbaum swiveled his head for a swift sympathetic smile at the jury and swiveled it back again. “But I wasn’t buzzing for a plug for your business. When a client’s light shows on the board, and the girl has heard the prescribed number of buzzes, she plugs in on the line, is that it?”
