Sublett had had allergies. He went into shock from various kinds of cleaners and solvents, so you couldn’t get him to come into the car wash at all, ever. The allergies made him light sensitive, too, so he had to wear these mirrored contacts. What with the black IntenSecure uniform and his dry blond hair, the contacts made him look like some kind of Klan-assed Nazi robot. Which could get kind of complicated in the wrong store on Sunset, say three in the morning and all you really wanted was some mineral water and a Coke. But Rydell was always glad to have him on shift, because he was as determinedly nonviolent a rentacop as you were likely to find. And he probably wasn’t even crazy. Both of which were definite pluses for Rydell. As Hernandez was fond of pointing out, SoCal had stricter regulations for who could or couldn’t be a hairdresser.

Like Rydell, a lot of IntenSecure’s response people were former police officers of some kind, some were even ex-LAPD, and if the company’s rules about not carrying personal weapons on duty were any indication, his co-workers were expected to turn up packing all manner of hardware. There were metal detectors on the staff-room doors and Hernandez usually had a drawer full of push-daggers, nunchuks, stunguns, knucks, boot-knives, and whatever else the detectors had picked up. Like Friday morning at a South Miami high school. Hernandez gave it all back after the shift, but when they went calling, they were supposed to make do with their Glocks and the chunkers.

The Glocks were standard police issue, at least twenty years old, that IntenSecure bought by the truckload from PDs that could afford to upgrade to caseless ammunition. If you did it by the book, you kept the Glocks in their plastic holsters, and kept the holsters Velcroed to the wagon’s central console. When you answered a call, you pulled a holstered pistol off the console and stuck it on the patch provided on your uniform. That was the only time you were supposed to be out of the wagon with a gun on, when you were actually responding.