Today I am convinced that the only thing that saved those 1, 268 people in my hotel was words. Not the liquor, not money, not the UN. Just ordinary words directed against the darkness. They are so important. I used words in many ways during the genocide-to plead, intimidate, coax, cajole, and negotiate. I was slippery and evasive when I needed to be. I acted friendly toward despicable people. I put cartons of champagne into their car trunks. I flattered them shamelessly. I said whatever I thought it would take to keep the people in my hotel from being killed. I had no cause to advance, no ideology to promote beyond that one simple goal. Those words were my connection to a saner world, to life as it ought to be lived.

I am not a politician or a poet. I built my career on words that are plain and ordinary and concerned with everyday details. I am nothing more or less than a hotel manager, trained to negotiate contracts and charged to give shelter to those who need it. My job did not change in the genocide, even though I was thrust into a sea of fire. I only spoke the words that seemed normal and sane to me. I did what I believed to be the ordinary things that an ordinary man would do. I said no to outrageous actions the way I thought that anybody would, and it still mystifies me that so many others could say yes.

ONE

I WAS BORN on the side of a steep hill in the summer of 1954. My father was a farmer, my mother his helper. Our house was made of mud and sticks. We were about a mile away from the nearest village. The first world I can remember was green and bright, full of cooking fires and sisters murmuring and drying sorghum and corn leaves in the wind and the warm arms of my mother.

Our house had three rooms. There were small windows with pieces of hinged wood to keep out the sun and rain. The house was built on an incline of terraced farms, but the small yard outside was flat. My mother kept it swept clean of seedpods and leaves with a homemade broom made out of bundled twigs. When I grew old enough she would let me help her. I still remember the happiness I felt on the day when she trusted me to do it by myself.