
I didn’t do either one. Instead, I went home and read Browning. I read “The Pied Piper,” a poem which, oddly enough, was about fads, and started Pippa Passes, a long poem about an Italian factory girl in Asolo who only got one day a year off (clearly she worked for the Italian branch of HiTek) and who spent it wandering past windows singing, among other things, “The lark’s on the wing;/The snail’s on the thorn,” and inspiring everybody who heard her.
I wished she’d show up outside my window and inspire me, but it didn’t seem likely. Inspiration was going to have to come the way it usually did in science, uncrumpling all those clippings and feeding the data into the computer. By experimenting and failing and trying again.
I was wrong. Inspiration had already happened. I just didn’t know it yet.
Quality circles [1980–85]
Business fad inspired by successful Japanese corporate practices. A committee of employees from all areas of the company would meet once a month, usually after work, to share experiences, communicate ideas, and make suggestions as to ways the corporation could be better run. Died out when it became apparent that none of those suggestions were being taken. Replaced by QIS, MBO, JIT, and hot groups.
Wednesday we had the all-staff meeting. I was nearly late to it. I’d been down in Supply, trying to wrestle a box of paper clips out of Desiderata, who didn’t know where (or what) they were, and, as a result, every table in the cafeteria was filled when I got there.
