There was more of the gray than last time she had checked a month or so ago, and both occasions were reminders that her forties-by which time a woman ought to know where she was going and why-were closer than she liked to think about. She had another thought: in fifteen years from now, her own daughter would be the same age as the girl who was crying. The girl, whose name was Patsy Smith, wiped reddened eyes with a large linen handkerchief which Tanya had given her. She spoke with difficulty, choking back more tears. "They wouldn't talk that way … so mean, rudely … at home . . . not to their wives.» «You mean passengers wouldn't?" The girl nodded. "Some would," Tanya said. "When you're married, Patsy, you may find out, though I hope not. But if you're telling me that men behave like adolescent boors when their travel plans get crossed up, I'll agree with you. 11 "I was doing my best We all were . . . All day today; and yesterday … the day before … But the way people talk to you . . .» «You mean they act as if you started the storm yourself. Especially to inconvenience them.» «Yes … And then that last man … Until him, I was all right . . .» «What happened exactly? They called me when it was all over." The girt was beginning to regain control of herself. "Well … he had a ticket on Flight 72, and that was canceled because of weather. We got him a seat on 114, and he missed it. He said he was in the dining room and didn't hear the flight called.» «Flight announcements aren't made in the di i g room," Tanya said. "There's a big notice saying so, and its on all the menus.» «I explained that, Mrs. Livingston, when he came back from the departure gate. But he was still nasty. He was going on as if it were my fault he'd missed the flight, not his. He said we were all inefficient and half asleep.» «Did you call your supervisor? « «I tried to, but he was busy. We all were.»